Chilled product has the least room for error. A few degrees and a few hours is all it takes for a load to be turned away at the dock.
We work to booked delivery windows and dock slots. If a run is going to miss its window, you hear it from us first, with a new ETA. We check the unit's set point and the product temperature at every pick-up and drop, write them down, and send a photo of any reading the same day if you need proof.